01
Custom Software Development
Internal platforms, operations systems and integrations for processes that off-the-shelf software cannot model.
What’s included
Market
Software Development Company for Businesses in Saudi Arabia
We build websites, mobile apps, SaaS platforms, AI assistants, CRM and automation for companies across Riyadh, Jeddah, Dammam and the Kingdom — designed around Arabic-first users, mada and SADAD payments, and the reporting your finance team already has to produce.
At a glance
- Dialling code
- +966
- Working week
- Sunday to Thursday
- Time zone
- UTC+3
- Currency
- SAR
- Overlap with our hours
- 7 hours of your day
Riyadh · Jeddah · Dammam · Al Khobar · Mecca · Medina
Why Saudi businesses choose Gimpact
- 01
Seven hours of overlap
We are UTC+5, two hours ahead of Riyadh, on a Sunday-to-Thursday week. Seven hours of your working day sit inside ours — no overnight wait for an answer, and no Friday hand-off gap.
- 02
Arabic built in, not bolted on
RTL layout, Arabic typography and Hijri-aware date handling are designed from the first screen. Arabic is a first-class version of the product, not a translated afterthought.
- 03
Local payment reality
mada is the default card for most Saudi customers and SADAD is how many still pay bills. We design checkout and billing around that rather than assuming international cards.
- 04
Fits your finance obligations
Systems that issue invoices are built to hand clean data to your ZATCA-compliant e-invoicing provider, so Fatoora reporting is not a manual re-entry job.
- 05
WhatsApp is the sales channel
Most Saudi enquiries start on WhatsApp. We connect it properly through the official Business API so conversations write to your CRM instead of living on someone's phone.
- 06
You own everything
Code, cloud accounts and third-party services are in your name from the first commit. No lock-in, no proprietary layer you keep paying for.
The market we are building for
Saudi Arabia is the largest software market in the Gulf and the one changing fastest. Vision 2030 pushed digital service delivery into sectors that ran on paper five years ago, and buyers now expect the same standard from private companies that they get from government apps like Absher and Nafath.
That raises the bar in a specific way: an Arabic interface that reads like a translation, a checkout that only takes international cards, or a booking flow that ignores the Hijri calendar all now read as unserious. Meeting the local standard is not a nice-to-have — it is the difference between a product people use and one they abandon.
Two regulatory programmes shape most business systems we are asked to build. ZATCA's Fatoora e-invoicing requirements govern how invoices are issued and reported, and the Personal Data Protection Law sets expectations for how personal data is handled and where it lives. We design around both and work alongside your accountants and legal counsel rather than replacing them.
Market and regulatory context is provided for orientation, not as legal, tax or compliance advice. Confirm specifics with your own advisors — we build to the requirements you set.
Local integrations we work with
- mada
- SADAD
- Apple Pay
- STC Pay
- Tap Payments
- Moyasar
- ZATCA e-invoicing providers
- Nafath
- WhatsApp Business API
Typical projects in this market
- Property management and sales CRM for developers and brokerages
- Umrah and Hajj group booking, pilgrim records and operations portals
- Clinic booking with Arabic and English reminders on WhatsApp
- Restaurant ordering, loyalty and branch-level reporting
- Contractor project tracking with instalment and payment schedules
- Logistics dispatch, driver apps and proof-of-delivery capture
- Retail stores on mada with in-store and online stock on one number
- AI assistants that answer in Arabic and hand over to a human cleanly
What we build
- 02
Business Automation
Connected workflows across CRM, WhatsApp, spreadsheets, accounting and internal tools — with an audit trail.
What’s included
- 03
AI & Machine Learning
Assistants, document processing and retrieval systems that answer from your own content and act inside your own tools.
What’s included
- 04
Mobile App Development
Customer apps, field-team apps and internal tools, built once and shipped to both stores with the same team.
What’s included
- 05
Web Development
Corporate sites, landing pages and web applications that load fast, rank well and turn traffic into enquiries.
What’s included
- 06
SaaS Development
Multi-tenant products with authentication, billing, dashboards and APIs — architected so growth does not force a rewrite.
What’s included
Sectors we work in here
- 01
Real Estate
Inventory, leads and agents in one place — so a serious buyer is never waiting on a spreadsheet.
- Property management systems
- Real estate CRM
- Lead capture and distribution
- 02
Construction & Development
Site progress, sales office and payment schedules connected — instead of three teams reporting three numbers.
- Project and progress management
- Sales office CRM
- Unit and property inventory
- 03
Travel & Tourism
Booking, itineraries and payments that work on a phone, in the traveller's language.
- Booking and reservation systems
- Tour and itinerary management
- Customer and agent portals
- 04
Healthcare
Patient-facing systems and clinic operations, built with privacy and consent designed in from the start.
- Appointment booking and reminders
- Patient portals and records access
- Clinic and practice management
- 05
Retail & E-commerce
Online and in-store selling on one stock position, with a checkout tuned to your market.
- Online stores and headless commerce
- POS and inventory integration
- Loyalty and membership programmes
- 06
Professional Services
Client intake, matter management and billing for firms whose inventory is time.
- Client intake and qualification
- Matter and case management
- Document generation and e-signature
How we work
- 01
Idea
You describe the problem. We say honestly whether software is the answer.
- 02
Discovery
We learn the business before we discuss the build.
- 03
UX/UI
Flows and screens designed before code, and tested with the people who will use them.
- 04
Development
Built in reviewable increments, in your repository, from the first commit.
- 05
Testing
We try to break it before your customers do.
- 06
Launch
A planned release, not a switch someone flips on a Friday evening.
- 07
Growth
What we learn after launch is what decides the next phase.
Technology stack
Frontend
- Next.js
- React
- TypeScript
- Tailwind CSS
- React Native
- Expo
Backend
- Node.js
- Python
- PostgreSQL
- Redis
- Prisma
- GraphQL
AI
- Claude API
- OpenAI API
- pgvector
- LangGraph
- Whisper
- Evaluation harnesses
Cloud & DevOps
- AWS
- Vercel
- Docker
- Terraform
- GitHub Actions
- Cloudflare
Frequently asked questions
Questions from this market
No. Gimpact operates from Uzbekistan and delivers remotely — we will not claim a presence we do not have. In practice the difference that matters is working hours, and ours overlap the Kingdom almost entirely: we are UTC+5, two hours ahead of Riyadh, on a Sunday-to-Thursday week, and seven hours of your working day fall inside ours. If your procurement requires a locally registered supplier, tell us early and we will say plainly whether we can meet it.
We build systems that produce clean, structured invoice data and integrate with a certified e-invoicing provider, so submission and reporting are automatic rather than re-keyed. We are not a certified e-invoicing solution ourselves and we do not give tax advice — final compliance sign-off sits with your accountants and your ZATCA provider, and we work alongside them.
That is the standard we design to. RTL is handled at the layout level with logical properties, Arabic gets its own typography and line spacing rather than the Latin settings, and numerals and Latin runs are isolated so bidirectional text does not scramble. This website is built the same way — switch it to Arabic and judge for yourself.
Yes, through the official WhatsApp Business API with an approved sender and message templates. Incoming messages create or update a record, enquiries are assigned with a response clock, and quotes and confirmations write back — so conversation history stays with the customer instead of an agent's handset. We do not use unofficial automation that risks your number being blocked.
A written scope and estimate before anything starts, then milestone-based invoicing in USD or SAR by international bank transfer. We can work under your NDA, and for larger engagements we are comfortable with a mutual NDA and a staged contract that lets you stop at any milestone.
Start a conversation
Tell us what you are trying to build. You will get a considered reply from an engineer within one business day — or message us on WhatsApp and get one sooner.
Next step
Building something in Saudi Arabia?
Send the outline and we will come back with an approach, a timeline and an indicative range.
We reply to project enquiries within one business day.